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Return Info

 

Can I return the order?

For ready stock items, you can return the products within 10 days of receipt.

Please Note:

  • Return of a product is not applicable to made to order products.
  • The products should be unused, and should be in original packaging condition with product tags intact.

The refund amount will be credited back to your Mini Firgun account as a voucher or credit points.

The credit points are valid for a period of 6 months, post which you may initiate the bank refund transfer should you not be able to utilise the credit points within the stipulated period.

Anything more I need to know about the return process followed by Mini Firgun?

  • To ensure that your returns are accepted by our quality team, please take adequate measures to ensure your product trial does not cause undue damage to the products in any way.
  • Please take care to pack items securely and safely to prevent any loss or damage during transit and with all original packaging.

How do I return products to Mini Firgun?

You can initiate the return request within 10 days of receiving the parcel by writing to us at customerservice@minifirgun.com We will organize the pickup within 48-72 hours of placement of the pickup request. Please do ensure your availability and shipment readiness for handing over the return

In most cases, we can arrange reverse pickup through our courier partners, but for remote locations return will need to be mailed by the customer and we reimburse upto Rs 100.

When can I expect my refund?

Should you not be able to utilise the credit points within 6 months from the date of issuing of the credit code, please drop a mail to customerservice@minifirgun.com with your order number to initiate the refund process. You will receive refunds via Bank Transfer within 5 working days.

Can I cancel an order?

Once placed, an order can be cancelled only until it is not yet dispatched. You will be intimated on email of your dispatch status.

Please email us on hello@minifirgun.com with your order number to cancel your order

Have more questions? Feel free to contact us